Sartek Turizm Seyahat Acentası - 9748
Lease Agreement
Please read and note that there is now a security deposit of £100 per villa. It will be returned to you by bank transfer at the end of your stay after the villa has been inspected.
All reservations are subject to these conditions, which are deemed to have been accepted in full by the hirer and all persons in the party.
Once you reserve a villa, a deposit of 30% of the villa rental rate is due immediately for booking confirmation. The remainder of the balance is due on arrival in pounds or prior to arrival by bank transfer. Please note that your deposit is paid to the villa owner to secure your dates and is not held by the company.
All payments prior to your arrival date shall be paid by bank transfer unless otherwise agreed. Bank account details will be provided once the booking request has been confirmed.
The damage deposit shall be paid locally in cash. It will be returned by bank transfer within 48 hours after you vacate the villa and after a full inspection of the villa has been completed, provided that everything is in order.
When arranging an international payment into our bank account for your villa rental, the payer is responsible for any associated bank charges applied by either the payer’s bank or the beneficiary bank.
Cancellation by the client: Any cancellation by the client must be notified to the owner in writing. Payments will be forfeited. Therefore, please ensure that you take out adequate insurance to cover unforeseen circumstances that may lead to cancellation.
Cancellation by the owner: The owner reserves the right to cancel the booking if circumstances beyond the owner’s control make it necessary to cancel the rental agreement.
A security deposit of £100 for a one-to-three-bedroom villa and £200 for a four-bedroom villa will be charged on the arrival day to cover any breakage or damage occurring during the stay.
The security deposit will be returned to the client after leaving the villa, provided that there is no damage, no missing item, no need for additional cleaning due to the villa being left abnormally dirty and no other outstanding charge. In the event of breakages where the cost cannot be determined immediately and accurately, the return of the deposit may be delayed for up to four weeks.
The villa rental includes bed linen and towels, consisting of one bath towel and one hand towel per guest, end-of-stay cleaning, water, electricity, Wi-Fi, air conditioning subject to fair usage and maintenance of the swimming pool and garden.
All villas have fully fitted kitchens with an oven, grill and hob. Microwave ovens, toast machines and water coolers are not included but may be hired for a small fee.
Any defects or deficiencies must be reported within 24 hours of the client’s arrival. After this period, it will be assumed that everything is in order.
All villas are fully furnished. Rearranging the furniture or removing any items from the villa is strictly prohibited.
Each room has an air-conditioning unit. It only takes approximately ten minutes to cool a room. Please do not leave the air conditioning switched on unnecessarily, especially when leaving the villa. Excessive usage will be charged and deducted from the security deposit.
Only persons registered on the arrival day may occupy the villa.
Under no circumstances may more than the maximum number of persons specified in the villa description occupy the villa. Should a group misrepresent itself, its members will be required to vacate the villa without a refund.
Reservations are for a minimum of seven nights unless otherwise agreed in advance. The villa is available after 3:00 p.m. local time on the day of arrival and must be vacated by 11:00 a.m. on the day of departure unless otherwise agreed in writing.
A penalty of £50 will be deducted from the security deposit if the owner or the owner’s representative finds that the villa is still occupied after the agreed departure time.
We must receive the client’s arrival information, including arrival time, departure time, airline and flight number, at least one day before arrival.
While travelling to the villa, clients are required to call us at least 30 minutes before arrival or when they reach the airport so that we can arrange for our representative to meet them in front of the villa.
Late check-out is charged at half the daily rate and must be arranged in advance, subject to availability.
Clients must keep the house and all furniture, facilities and equipment in the same state of repair and condition as at the beginning of their stay.
At the end of the rental period, the property and its contents, including all equipment, furniture and utensils, must be left clean and tidy. This includes cleaning the crockery and cutlery and storing them in the appropriate cupboards, as well as ensuring that the cooker, oven, refrigerator and microwave are clean.
The barbecue must be left clean, and all rubbish must be removed from the property and placed in the communal bins. A fee of £20 will be deducted from the security deposit if housekeeping staff are required to clean the barbecue or remove rubbish left behind after the villa has been vacated.
Clients are responsible for all damage or loss occurring to the property or its contents during their occupancy and are responsible for paying appropriate compensation to the owner in the event of any damage.
Clients are responsible for the security of the villa during their stay. All windows and doors must be securely locked whenever the clients are not on the premises.
Any valuables left at the property are left at the client’s own risk. The owner is not responsible for the loss of or damage to the client’s personal belongings.
As with all rental properties, there is a risk of burglary. It is the client’s responsibility to notify the owner immediately in the event of a burglary. The owner accepts no responsibility for any loss or damage caused by theft or any other security-related incident, regardless of how it occurs.
Clients are responsible for villa keys and gate remote controls. A charge of £25 will apply for each set of lost keys.
It is the responsibility of the clients to ensure that all persons travelling in the party fully comply with all passport and visa requirements applicable at the time of travel.
Failure to comply with these requirements may result in travel arrangements being amended or curtailed, leading to consequential losses relating to the villa booking. In such circumstances, the owner accepts no liability.
The villa owner and/or the owner’s representatives shall be permitted free access to the property at any reasonable time during the holiday occupancy for the purposes of inspection, maintenance or emergencies, including the failure of any facility.
Use of the swimming pool is entirely at the client’s own risk. Clients are specifically advised not to allow children near the swimming pool without supervision.
No glass items of any kind are permitted in the swimming pool area.
Smoking is not permitted anywhere inside the villa. Clients may smoke on balconies and terraces. Ashtrays are provided for clients’ use.
If clients are found to have smoked inside the villa, the entire security deposit will be forfeited to cover the costs of cleaning the air-conditioning system, fumigating furnishings and any other related cleaning work.
The owner reserves the right to pursue the lead client for any additional expenses incurred as a result of having to relocate future clients while the villa is being cleaned and fumigated.
Insects and pests are inevitably present in Türkiye. Within reasonable limits, this is considered normal, and the owner cannot completely eliminate the problem but may only control it.
Further action will only be taken when, in the owner’s reasonable opinion, pests in the living accommodation become a serious nuisance.
Please contact the owner or the owner’s representative as soon as possible if you experience a problem with insects or pests so that appropriate action can be taken. Failure to report a problem cannot automatically be used by the client as grounds for claiming compensation.
Pets of any kind are not permitted inside the villa or anywhere on the villa premises.
If a pet or evidence of a pet is found on the premises, the client will be required to leave the property immediately, and the client’s rental payment and security deposit will be forfeited to cover the costs of professionally cleaning carpets, furnishings and other affected areas.
The client and members of the client’s party shall not use or permit any illegal substances, flammable liquids, explosives or any other items considered hazardous to life, health or property to be brought into the villa.
The owner accepts no liability for death, personal injury, accidents, loss or damage to persons or personal belongings, regardless of how such incidents occur as a result of the use of the villa or swimming pool.
In the event of construction work being carried out by local authorities, private developers or neighbours, the owner is not responsible for such work, cannot prevent it from taking place and cannot control the level of noise.
The owner cannot be held responsible for any construction work taking place during the client’s holiday.
In the unlikely event that clients have a complaint regarding the villa or its contents during their stay, the complaint must be reported immediately to the owner or the owner’s representative, who will take reasonable steps to resolve the matter.
The owner shall have no liability for any complaint submitted after the rental period has ended.
Subjective opinions are not considered complaints. For example, a statement that the beds are not comfortable may be one person’s opinion but not another person’s opinion.
If a client chooses to leave the rental property due to a subjective issue, the client must accept responsibility for that decision, and no refund will be considered.
No refund or price adjustment will be made for unforeseen mechanical failures involving services or systems such as electricity, water, internet, swimming pool filtration, air conditioning, television, satellite service or household appliances.
It is the client’s responsibility to report any problem or damage relating to the villa immediately.
Clients must remove their own general household rubbish and place it in the large silver-coloured bins located beside the road. If you do not know where the nearest bin is located, please ask.
Toilet paper and sanitary products must not be disposed of in the toilets. As is generally the case throughout Türkiye, doing so may cause a blockage. If a blockage occurs for this reason, the client will be responsible for the plumber’s invoice.